Returns and refunds

We want you to love your purchase. If for any reason you’re not fully satisfied, we’re here to help.

Returns

  • You may return items within 7 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition you received them.
  • Restock Fee of $7.00
  • To start a return, please visit our Contact Us page and send us a message about your return before you return your item. Please allow 24 to 48 hours for a response.


Mailing Address (Returns & Customer Letters):

J & J Life MA'AT Publishing

P.O. Box 35081

Des Moines, IA 50315



Non-Returnable Items

  • Gift cards
  • Downloadable digital products
  • Personalized/custom items

Refunds

  • Once your return is received and inspected, we’ll notify you.
  • Approved refunds will be issued back to your original payment method within 5–10 business days.

Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.